How to deal with high-conflict people

  1. a preoccupation with blaming other people — it’s 100% your fault and 0% my fault;
  2. all or nothing thinking — there are only good people and bad people in the world;
  3. unmanaged emotions — people who start shouting, crying or storm out of a room;
  4. extreme behaviours that 90% of people wouldn’t engage in.

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